Security response services

Rapid security response when your property is at risk

Give customers fast access to trusted, SIA-licensed security response— ensuring properties are never left unprotected when an alarm triggers and police cannot attend.

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Embed on-demand security protection into your offering

Triggered instantly when you need help. Request SIA-vetted responders in real time through the AURA dispatch portal — ideal for alarms, urgent callouts, or one-off site checks across residential and commercial properties.

Alarm response

Deploy vetted security responders to alarm incidents.

On demand
Triggered instantly when you need help.

Security escort

Protect staff, clients, or assets in transit with security escorts.

On demand
Triggered instantly when you need help.
Scheduled
Planned security protection made simple

Keyholding

Secure keyholding and fast site access when alarms occur.

On demand
Triggered instantly when you need help.

Locks and unlocks

Secure property openings and closings with vetted officers.

Scheduled
Planned security protection made simple

Mobile patrols

Schedule regular site checks to deter risks and verify safety.

Scheduled
Planned security protection made simple

Vacant property protection

Protect empty sites with patrols, and rapid response.

Scheduled
Planned security protection made simple

Occupied property protection

Verify safety, identify risks, and keep active sites protected.

Scheduled
Planned security protection made simple

Security guarding

Keep people, property, and operations protected on site.

On demand
Triggered instantly when you need help.
Scheduled
Planned security protection made simple
Avg. global statistics
+70k
+70k
Safe places created
10 min
10 min
Avg response time
+70k
+70k
On-demand activations
+6k
+6k
Monitored sites

Turn protection into a feature customers value

Grow recurring revenue

Add an on-demand response benefit that helps your offering stand out.

Differentiate your offering

Add an on-demand response benefit that helps your offering stand out.

Meet and exceed SLAs

Deliver measurable, on-time response across your UK property portfolio.

Build stronger customer loyalty

Give users and their families life-saving reassurance through your brand.

Launch faster

Add professional guard response without building the infrastructure yourself.

Safety solutions built for your industry

AURA partners with businesses across different industries to turn connected safety into a valuable customer benefit from an employee safety layer to a revenue-generating service.

Alarm receiving centres (ARCs)

Close the "verified response gap" by embedding a plug-in guard network to action unverified alerts and maintain strict service standards.

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Installers

Enhance your security packages and grow recurring revenue by offering professional guard response as a standard or premium add-on.

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Facility managers

Maintain total oversight of your sites with a reliable partner for keyholding, mobile patrols, and professional on-site inspections.

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SOCs, GSOCs & security companies

Protect high-value assets and ensure staff safety with rapid deployment of vetted responders to address intrusions or disturbances in real time.

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SOCs & security companies

Protect high-value assets and ensure staff safety with rapid deployment of vetted responders to address intrusions or disturbances in real time.

Explore security solutions

Built environments & construction sites

Secure remote sites and protect critical assets with location-based response that reaches properties where police cannot.

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Smart home security brands

Embed "Response-as-a-Service" directly into your security hardware or software to differentiate your product in a competitive global market.

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Discover property protection

When rapid response is crucial, AURA consistently delivers, with significantly faster response times than other large networks we've used. Both our controllers and customers are extremely satisfied.

Robert Dovey
Managing Director

Our control room has found using their platform very user-friendly, with the added benefit of being able to have an ETA for the response drivers.

Neil Jones
Director
How it works

How AURA gets help to users and their loved ones

1

Alarm triggered

An alarm or security incident is detected and sent directly to the AURA platform via API or your existing monitoring software.

2

Smart dispatch

AURA’s technology-led system uses location-based matching to identify and notify the closest available responder in seconds.

3

Responder engages

The nearest vetted responder accepts the callout and is instantly dispatched, with their journey tracked in real time.

4

Incident verified

AURA verifies the alert, confirms the location, and identifies the nearest suitable responder.

5

Incident resolved

The responder arrives on-site to secure the premises and submits an audit-ready digital report with GPS timestamps and photo verification for insurance or law enforcement records.

Recommended Resources

Now powered by
Google Maps

Built with the world’s leading mapping technology,  enabling faster, smarter response.

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Frequently asked questions

Everything you need to know about the security response by AURA.
Who are the responders in the network?
How is AURA different from a traditional guarding company?
How does this integrate with my existing ARC?
What happens once a responder arrives on-site?
Can I use AURA for properties without alarms?
Is AURA compliant with national security standards?
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