Traditional panic systems aren’t fast enough when personal safety is on the line

 When minutes matter never feel exposed again with real-time, guaranteed safety response. AURA delivers real-time visibility, 24/7 control room support, and instant connection to vetted private responders—ensuring every emergency alert gets a trusted, rapid response.

The confidence to protect, care, and respond — instantly

True security isn’t just about response — it’s about reassurance. AURA empowers your business to protect what matters most, with an emergency technology platform built for transparency, speed, and care.

Powered by a verified network of nationwide security responders

Our 24/7 control centre delivers real, round-the-clock protection with instant human response as an alert occurs.

Nationwide network of vetted PSIRA and COIDA accredited private responders.

Proven compliance and quality assurance across every partner.

Real-time visibility, reporting, and performance analytics.

Benefits to activating armed security response for your business

With real-time smart routing, trusted responder networks, and seamless digital integrations, AURA empowers companies to act fast, stay informed without added operational overhead.

Delivering security protection at the tap of a button

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Delivering security protection at the tap of a button

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What industry leaders say about us

AURA services businesses across multiple industries.

The app is exceptionally user-friendly, enabling staff to request help quickly and confidently. With an impressive 5-star average rating and a proven 94% nationwide coverage, Inresponse has demonstrated outstanding reliability and reach across the country.

Jeane-Philip Kearney

Facilities

AURA entered into an agreement with Uber to provide both drivers & customers with a way to request on demand private armed response, emergency management services and private medical response. This is achieved via an e-panic service which is embedded within the Uber application.

Kagiso Khaole

General Manager, Sub-Saharan Africa

AURA has been a trusted partner to Tracker for many years. Their technology and support strengthen our CareGuard and Sayf by Tracker solutions, helping us deliver on our purpose to care for and protect people and their things. We value the partnership and look forward to its continued growth.

Floyd Munetsi

Executive Associate to the CEO

OUTsurance was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customised reporting.

Danie Matthee

CEO

Throughout our engagement with AURA, we have found them to be professional, reliable, and responsive to our security requirements. Their personnel are well-trained, disciplined, and have consistently demonstrated a strong commitment to ensuring the safety and security of our premises and staff.

Blake Cross

Senior Manager, Security Operations

Partnering with AURA has enhanced the safety and reliability of Paycorp ATMs nationwide. Their rapid dispatch capability allows us to protect our customers and assets more proactively, with improved intervention success across 1000+ covered sites.

Villa Vicencio

Safety and Security Manager

AURA helps us extend security beyond the digital realm into our customers’ real lives. That commitment to physical safety is essential to our brand.

Justin Hume

CEO

AURA solved a deeply entrenched industry challenge with an innovative platform and fresh approach. Their hands-on, operationally knowledgeable team helped automate workflows and drive the cultural change needed to embed new processes seamlessly.

Philip Uys

General Manager Group Surveillance

Frequently asked questions

1. What is the fastest way to trigger armed security response in South Africa?

The fastest way is through an AURA-enabled panic button — whether via a partner’s mobile app, the AURA white-label app, or a connected wearable. Once activated, AURA’s autonomous dispatch technology instantly identifies and alerts the closest PSIRA-registered armed response vehicle nationwide. Responders receive your exact GPS location and navigate directly to you for the fastest possible intervention.

2. How does AURA ensure safety for employees in high-risk areas?

AURA enables businesses to protect employees anywhere in South Africa through real-time mobile panic activation, live incident tracking, 24/7 control room oversight, and immediate dispatch of the nearest vetted responder. Detailed reporting and analytics help organisations manage risk, strengthen duty-of-care, and support compliance and governance.

3. Is AURA’s emergency response service available outside major cities?

Yes. AURA operates one of South Africa’s largest private emergency response networks, with over 3,000 security vehicles and nationwide EMS partners, giving users coverage across all nine provinces — including smaller towns and semi-rural areas. GPS-based dispatch ensures the closest available responder is sent, regardless of where the incident occurs.

4. How is AURA different from traditional panic systems?

Unlike traditional alarm systems that rely on manual control room decisions, AURA uses machine-to-machine autonomous dispatch to instantly route emergencies to the nearest vetted security or medical responder. Users get full transparency with live GPS tracking, responder details, and control-room communication — from activation to resolution.

5. Can AURA be integrated into existing apps, platforms, or devices?

Absolutely. AURA offers flexible integration options including APIs, SDK components, web-based dispatch portals, white-label apps, IoT panic buttons, and wearable Bluetooth panic devices. This means insurers, banks, telcos, security providers, and mobility platforms can embed instant emergency response directly into their existing customer experience.

6. Is AURA compliant with South African security regulations such as PSIRA?

Yes. All security responders on the AURA network in South Africa are trained, experienced, and registered with PSIRA, ensuring compliance with national standards and professional service delivery at every incident. AURA’s medical network also partners only with accredited EMS providers.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.