Give your teams and customers instant access to verified medical responders across South Africa — from panic to emergency help in just minutes
In a medical emergency, every second counts. AURA connects individuals to private emergency response providers across South Africa in real time — with 24/7 control room oversight, instant dispatch, and full visibility from alert to resolution. Because when your health is on the line, delays are not an option.
Whether it's a fainting spell at work or a serious car crash, AURA’s platform sends verified responders within seconds of a panic trigger. Using real-time GPS tracking and our 24/7 control centre, we dispatch the closest available medical unit to the user’s exact location — with full visibility and reporting throughout.
When every second counts, AURA helps you deliver confidence — to your teams, your customers, and your brand.
AURA’s lone worker protection platform keeps mobile teams and remote employees safe, visible, and supported.
Keep fleets, drivers and passengers safe with rapid medical response, such as accidents and serious incidents.
With nationwide coverage, you get instant, trusted emergency response wherever you are, anytime.
Medical help in minutes when it matters most, delivering immediate help in high-risk chronic conditions.
Healthcare providers, insurers, mobile platforms, or fintech services — AURA lets you embed medical response into your own ecosystem. From white-label apps to API integration, you can provide life-saving support to your teams and customers with ease.
Provides an auditable, instant method for employee safety, reducing liability and meeting duty-of-care mandates.
Outsource emergency dispatch to AURA's 24/7 control room, saving staff time and lowering internal medical costs.
Get verifiable, detailed reports on every incident to audit performance, optimise protocols, and reduce future risk.
Offer a premium, value-added service which integrates directly into your platform, increasing trust and stickiness.
Offer a premium, value-added service which integrates directly into your platform, increasing trust and stickiness.
Give customers peace of mind by showing real-time ETA and dispatch status, turning an anxious wait into a monitored process
AURA makes it easy to deliver real-time protection that your customers and teams without building it from scratch.
AURA services businesses across multiple industries.
The app is exceptionally user-friendly, enabling staff to request help quickly and confidently. With an impressive 5-star average rating and a proven 94% nationwide coverage, Inresponse has demonstrated outstanding reliability and reach across the country.
Facilities
AURA entered into an agreement with Uber to provide both drivers & customers with a way to request on demand private armed response, emergency management services and private medical response. This is achieved via an e-panic service which is embedded within the Uber application.
General Manager, Sub-Saharan Africa
AURA has been a trusted partner to Tracker for many years. Their technology and support strengthen our CareGuard and Sayf by Tracker solutions, helping us deliver on our purpose to care for and protect people and their things. We value the partnership and look forward to its continued growth.
Executive Associate to the CEO
OUTsurance was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customised reporting.
CEO
Throughout our engagement with AURA, we have found them to be professional, reliable, and responsive to our security requirements. Their personnel are well-trained, disciplined, and have consistently demonstrated a strong commitment to ensuring the safety and security of our premises and staff.
Senior Manager, Security Operations
Partnering with AURA has enhanced the safety and reliability of Paycorp ATMs nationwide. Their rapid dispatch capability allows us to protect our customers and assets more proactively, with improved intervention success across 1000+ covered sites.
Safety and Security Manager
AURA helps us extend security beyond the digital realm into our customers’ real lives. That commitment to physical safety is essential to our brand.
CEO
AURA solved a deeply entrenched industry challenge with an innovative platform and fresh approach. Their hands-on, operationally knowledgeable team helped automate workflows and drive the cultural change needed to embed new processes seamlessly.
General Manager Group Surveillance
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AURA connects users to the closest private EMS provider within minutes. In major metros, medical responders typically accept and are dispatched to emergencies in 1–5 minutes, thanks to our autonomous dispatch technology.
Yes. All EMS partners in our network are thoroughly trained, experienced, and connected to the SAPAESA network, ensuring a high standard of care nationwide.
Absolutely. Our panic technology supports fast intervention for medical emergencies including chronic conditions such as diabetes, epilepsy, cardiac issues, respiratory distress, and more.
AURA partners with premium private EMS providers across all nine provinces, allowing us to service both urban and rural areas through our nationwide response network.
Yes. AURA provides white-label apps, APIs, IoT device integrations, and web-based dispatch tools, enabling seamless implementation for businesses of all sizes.
Yes. AURA supports partnerships with insurance, wellness, loyalty, and employee assistance programmes, offering medical response as a value-added service within existing ecosystems.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
AURA delivers tiered geographic coverage to match your users' needs:
Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.
