Security response for every property

Fast, reliable smart protection for every site. Our nationwide network and real-time technology safeguard your properties day and night.

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People
Property
Both

A safer world with AURA

8500
Lives saved

14min

Avg global response time

+35000

Safe places created

+700k

Emergency alerts triggered

Smart property protection that guarantees every alarm gets the right response

Public emergency services and traditional alarm responses can be unpredictable and slow, especially in outlying suburbs and rural areas. AURA links every activation to the nearest accredited armed-private responder, ensuring incidents receive a rapid, visible and fully accountable response.

Property protection solutions that work

From armed response to scheduled patrols, AURA gives your business vetted armed security you can deploy immediately.

Book a demo

Verified alarm response

Armed response deployed to verified alarms, intrusions, or high-risk incidents. Fast activation, real-time updates, and clear accountability for every response.

Mobile patrols

Armed patrols that keep your sites secure and compliant. Schedule internal or perimeter patrols to deter risks, verify safety, and ensure every incident is visible and accountable through live reporting.

Security guarding

On-site guarding that maintains safety, monitors activity, and manages risk to keep operations running smoothly. Usually unarmed, with armed guarding available for higher-risk environments.

Security escort

Trained armed escorts for staff, clients, or valuable assets in transit. Providing route planning, discreet protection, and complete peace of mind every step of the way.

Flexible protection that works for you

Request security response instantly or schedule services in advance, a flexible solution built to cater to your needs, all managed through AURA’s connected platform.

Instant services

Scheduled services

Easily manage and schedule regular patrols or site guarding through the scheduling console, with full visibility, proof of attendance, and real-time tracking backed by AURA’s nationwide network.

Stay one step ahead with total visibility and confidence

Delivering protection when it matters most

Book a demo

Delivering protection when it matters most

Book a demo

Bring smart, scalable safety into your platform

No matter your role, AURA gives you the tools to deliver safety that’s real-time, reliable, and ready to scale. From seamless digital integrations to branded interfaces and physical activation options, our modular tools are built to work the way your business does.

Manage and control dispatches effortlessly

API Integration

Embed instant panic activation directly into your panic feature, app or platform with minimal setup.

See API integration

Manage and control dispatches effortlessly

Customer Platform

Central management hub of all users on your platform:
• Manage site records
• Manage portfolio wide or bespoke task lists for responders
• View analytics and callout historyReal time data and reporting
• Live track responder from start to finish

See customer platform

Dispatch Console

Empower your team with a centralised dispatch:

• Manage incoming activations

• Communicate with responders

• View live maps and track incidents in real time

• Deploy the nearest responders
• Call and incident report

See dispatch console

Scheduling console

Empower your team to plan, track, and manage routine operations effortlessly:
• Create single or recurring schedules

• Monitor progress for every scheduled instance

• Communicate seamlessly with controllers

• Receive detailed reports for each completed task

See scheduling console

What industry leaders say about us

AURA services businesses across multiple industries.

The app is exceptionally user-friendly, enabling staff to request help quickly and confidently. With an impressive 5-star average rating and a proven 94% nationwide coverage, Inresponse has demonstrated outstanding reliability and reach across the country.

Jeane-Philip Kearney

Facilities

AURA entered into an agreement with Uber to provide both drivers & customers with a way to request on demand private armed response, emergency management services and private medical response. This is achieved via an e-panic service which is embedded within the Uber application.

Kagiso Khaole

General Manager, Sub-Saharan Africa

AURA has been a trusted partner to Tracker for many years. Their technology and support strengthen our CareGuard and Sayf by Tracker solutions, helping us deliver on our purpose to care for and protect people and their things. We value the partnership and look forward to its continued growth.

Floyd Munetsi

Executive Associate to the CEO

OUTsurance was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customised reporting.

Danie Matthee

CEO

Throughout our engagement with AURA, we have found them to be professional, reliable, and responsive to our security requirements. Their personnel are well-trained, disciplined, and have consistently demonstrated a strong commitment to ensuring the safety and security of our premises and staff.

Blake Cross

Senior Manager, Security Operations

Partnering with AURA has enhanced the safety and reliability of Paycorp ATMs nationwide. Their rapid dispatch capability allows us to protect our customers and assets more proactively, with improved intervention success across 1000+ covered sites.

Villa Vicencio

Safety and Security Manager

AURA helps us extend security beyond the digital realm into our customers’ real lives. That commitment to physical safety is essential to our brand.

Justin Hume

CEO

AURA solved a deeply entrenched industry challenge with an innovative platform and fresh approach. Their hands-on, operationally knowledgeable team helped automate workflows and drive the cultural change needed to embed new processes seamlessly.

Philip Uys

General Manager Group Surveillance

Frequently asked questions

1. How much does AURA property protect cost?

Pricing for AURA property protect depends on your security requirements and setup. This includes whether you need on-demand alarm response, scheduled patrols, or dedicated guarding services.

The AURA difference: Our smart dispatch technology and nationwide network make AURA faster and more cost-effective than traditional security companies. By routing every activation to the nearest verified responder, we reduce travel time, resource waste, and missed callouts. Next step: Book a quick demo to receive a tailored quote based on your business or property portfolio.

2. Can AURA Integrate with our existing alarm or CCTV monitoring system?

Yes. AURA integrates seamlessly with almost all commercial alarm and CCTV systems used in South Africa. Our platform connects easily through APIs or a secure web portal, so there’s no need for new hardware or major changes. You can keep your existing monitoring setup while gaining faster, smarter, and fully verified response through AURA.

3. How does AURA ensure all security responders are vetted, licensed and reliable?

All responders on the AURA network are fully vetted and compliant with South Africa’s PSIRA (Private Security Industry Regulatory Authority) standards and carry public liability insurance. Each partner undergoes background checks, operational audits, and continuous performance monitoring through our platform. Only the nearest, best-rated responders are dispatched to each incident, ensuring reliability, professionalism, and accountability every time.

4. Can AURA manage multiple properties or client sites under one account?

Yes. AURA’s connected platform lets you manage multiple properties, clients, or locations from a single dashboard. You can schedule patrols, track incidents, view reports, and access real-time data across every site. It’s ideal for facilities management, retail groups, infrastructure portfolios, logistics operations, and large property portfolios that need centralised visibility and control.

5. How does AURA verify and report every security incident and response?

We provide complete, auditable proof of service for every response. Each security incident response automatically includes:

• GPS Tracking: Real-time location of the responder from dispatch to departure.

• Arrival Confirmation: Time-stamped proof of attendance.

• Digital Report: A full digital incident report with photos, timestamps, and detailed responder notes.

Clients get real-time visibility and verified proof of service, simplifying critical tasks like SLA compliance, insurance claims, and internal audit reporting.

6. How quickly can AURA Property Protection services go live?

Most customers are fully onboarded and operational within days. Our setup process is simple and fast, typically completed via the AURA Portal, API integration, or a direct link to your existing Alarm Receiving Centre (ARC). This quick activation means you can roll out immediate, enhanced protection across all your sites with virtually zero operational downtime.

7. What makes AURA different from traditional South African security providers?

Unlike traditional providers that rely on manual dispatch, AURA uses real-time technology and a national network of verified security partners to deliver faster, smarter, and more accountable protection. You get faster response times, full visibility of every incident, and one platform that unifies all your security operations across South Africa.

8. What types of incidents does AURA Security Response service cover?

AURA’s national network of responders handles a wide range of commercial — including alarm activations, intrusions, verified panic responses, trespassing, vandalism, site patrols, escorts, and welfare checks. Every incident is verified, tracked, and resolved with full transparency and accountability.

9. How can my company activate AURA services?

You can integrate AURA through two simple paths:

• Embed AURA’s panic function into your existing app via API.

• Launch a fully branded White-Label App (WLA) with AURA’s support.

Our team assists with onboarding, deployment, and optimisation to ensure seamless activation.

10. How does AURA protect user data and privacy?

AURA follows global data protection standards, including GDPR and POPIA.
All user and incident data is encrypted and securely stored within our systems.
We maintain strict access controls, ensuring full compliance and trust for both partners and end-users. AURA is ISO 27001 certified.

11. What industries does AURA serve?

Any industry where customer or property safety is a business imperative.
Its B2B2C model scales easily for enterprises wanting to embed real-time protection as part of their offering or digital ecosystem.

12. Can AURA be customised or white-labeled for my business?

Absolutely. The White Label App (WLA) allows full customisation — from branding and interface to reporting and notifications.
 Partners can launch AURA’s functionality under their own brand, ensuring a seamless user experience and unified customer journey.

13. What analytics tools does AURA provide?

AURA’s Cloud Portal delivers in-depth analytics, including response times, incident types, and service utilisation.
 These insights empower partners to track performance, audit operations, and optimise safety efficiency — all in real time through a single dashboard.

14. How can I request a demo or speak to AURA's team?

You can easily book a demo or request partnership information via the official AURA website.
Simply visit the Contact Us or Request a Demo section, and our Sales and Response Networks team will be in contact.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.