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Three dedicated areas to get you launched, trained, and equipped — explore our support pathways and we'll take it from there.
This tooling offers the fastest route to go-live, giving invited customer teams managed access to AURA's full dispatch capabilities without requiring integration development.
Discovery and gap analysis, site hierarchies, dispatcher roles
Technical scope, data mapping, ROI targets
Commercial sign-off before build
API credentials, IP whitelisting, site provisioning
End-to-end testing, signed test plan, push to production
Launch plan & distribution agreement
Analytics and management console
Dispatch and scheduling mastery
Check-in, Q&A, monthly cadence set
This tooling offers the fastest route to go-live, giving invited customer teams managed access to AURA's full dispatch capabilities without requiring integration development.
Discovery and gap analysis, site hierarchies, dispatcher roles
Technical scope, data mapping, ROI targets
Commercial sign-off before build
API credentials, IP whitelisting, site provisioning
End-to-end testing, signed test plan, push to production
Launch plan & distribution agreement
Analytics and management console
Dispatch and scheduling mastery
Check-in, Q&A, monthly cadence set
This tooling offers the fastest route to go-live, giving invited customer teams managed access to AURA's full dispatch capabilities without requiring integration development.
Discovery and gap analysis, site hierarchies, dispatcher roles
Technical scope, data mapping, ROI targets
Commercial sign-off before build
API credentials, IP whitelisting, site provisioning
End-to-end testing, signed test plan, push to production
Launch plan & distribution agreement
Analytics and management console
Dispatch and scheduling mastery
Check-in, Q&A, monthly cadence set
A structured programme delivered during go-live. Your customer success manager oversees the full sprint and sets a monthly check-in cadence on completion.
Master reporting dashboards, analytics & management console and admin controls.
Live dispatch workflows, scheduling logic, and incident handling.
Final opportunity to resolve gaps. Monthly business review and success cadence confirmed.
