Three dedicated areas to get you launched, trained, and equipped — explore our support pathways and we'll take it from there.
This tooling offers the fastest route to go-live, giving invited customer teams managed access to AURA's full dispatch capabilities without requiring integration development.
.webp)
Discovery and gap analysis, site hierarchies, dispatcher roles
Technical scope, data mapping, ROI targets
Commercial sign-off before build
Site information, IP whitelisting, site provisioning
End-to-end testing, signed test plan, push to production
Launch plan & distribution agreement
Analytics and management console
Dispatch and scheduling mastery
Check-in, Q&A, monthly cadence set
Embedding AURA into a third-party app is best suited to partners who want to offer on-demand response inside their own technology, using AURA's APIs to trigger, manage and respond to incidents without users leaving the partner app.
Discovery and gap analysis, site hierarchies, dispatcher roles
Technical scope, data mapping, ROI targets
Commercial sign-off before build
API credentials, IP whitelisting, site provisioning
End-to-end testing, signed test plan, push to production
Launch plan & distribution agreement
Analytics and management console
Dispatch and scheduling mastery
Check-in, Q&A, monthly cadence set
A white-label app is best suited to partners who want to quickly launch a branded safety experience, using AURA’s pre-built infrastructure to power emergency response while keeping the customer experience under their own brand.
Discovery and gap analysis, site hierarchies, dispatcher roles
Technical scope, data mapping, ROI targets
Commercial sign-off before build
API credentials, IP whitelisting, site provisioning
End-to-end testing, signed test plan, push to production
Launch plan & distribution agreement
Analytics and management console
Dispatch and scheduling mastery
Check-in, Q&A, monthly cadence set
A structured programme delivered during go-live. Your customer success manager oversees the full sprint and sets a monthly check-in cadence on completion.
.webp)
Master reporting dashboards, analytics & management console and admin controls.
Live dispatch workflows, scheduling logic, and incident handling.
Final opportunity to resolve gaps. Monthly business review and success cadence confirmed.
Get access to a partnership kit, everything your team needs to launch AURA within your business to be co-branded, on-message, and ready to distribute both internally and externally.
.webp)
Official AURA logos, colour palettes, and usage guidelines.
Email announcements, internal comms, and social post guides.
About AURA slide decks, templates, one-pagers and co-branded campaign materials.
Rules for combining your brand with AURA as a channel partner.
.svg){kind=icon}
.svg){kind=icon}
“I appreciate how AURA Services handles our emergency response cases with urgency and care. It’s not just about the service itself, but the assurance that our people and assets are in safe, capable hands when we need support.”
“Very prompt in response, reliable and competent responders”
“AURA has improved our response times through clear dispatch, fast communication, and reliable reporting. A strong partner for efficient emergency response.”
“Provided Road Assistance yesterday and it was professionally done.”
“AURA has been so helpful especially how the system is integrated it is easy to use and respond …”
"Bless Mukansi was a great help especially since I was in panic mode. He was calm, reassuring and told me exactly what I needed to do. Superb service!"
"AURA provides a professional and reliable service.”
"The ambulance and crew were very polite and fast. Great service from the operator to getting my mom to the hospital.”
See how AURA gave Namola a national network of private armed and medical responders, delivering response in as little as 1 minute 42 seconds, across South Africa.
See how SmartWatch uses AURA’s rapid security response network to improve nationwide coverage, reduce response times, and strengthen control room visibility.
How OUTsurance embedded AURA-powered Panic Assistance to save 148 lives in 2025, retain 2,000+ long-term policyholders and open a new revenue stream.
.svg)
.svg)
.svg)
.svg)
.svg)
