Medical response services

Life-saving emergency medical response at the tap of a button

AURA connects users to the nearest private medical responder in an emergency with rapid dispatch and real-time care coordination.

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Embed on-demand medical help, activated through your brand

Give users fast access to medical support through your app, device, or employee programme.

Rapid emergency medical dispatch

Connect users to the nearest available medical and EMS responder.

On demand
Triggered instantly when you need help.

On-scene stabilisation and care

Provide immediate medical support during critical incidents.

On demand
Triggered instantly when you need help.

Emergency transport coordination

Coordinate ambulance dispatch and transport to the right healthcare facility.

On demand
Triggered instantly when you need help.

Support for high-risk and chronic conditions

Support faster intervention during serious medical emergencies.

On demand
Triggered instantly when you need help.
Avg. global statistics
+70k
+70k
Safe places created
10 min
10 min
Avg response time
+70k
+70k
On-demand activations
+6k
+6k
Monitored sites

Why fast medical
response matters

Faster help in critical moments

Connect users to nearby medical responders when every second matters.

A clear medical-only benefit

Add emergency medical response without bundling security or roadside services.

Better support across South Africa

Scale medical response through a wider network of EMS partners and vehicles.

Stronger protection for high-risk environments

Add simple emergency medical access for workplaces, gyms, and field teams.

Reduced risk for your business and users

Support duty of care and reduce the impact of serious medical incidents.

Most reach than a single provider model

Improve availability by connecting users to multiple EMS partners.

Safety solutions built for your industry

AURA partners with businesses across different industries to turn connected safety into a valuable customer benefit, employee safety layer, or revenue-generating service.

Medical insurers

Strengthen member benefits with embedded emergency medical response.

Explore insurance solutions

Employee wellness platforms

Support duty of care with emergency response for employees and field teams.

Explore wellness solutions

Short-term insurers

Add emergency response benefits that improve customer value and retention.

Explore short solutions

Financial services

Build trust and loyalty with safety benefits customers can use in real life.

Explore financial solutions

Handheld devices

Add one-tap emergency response to connected devices and wearables.

Explore handheld solutions

Tech platforms and apps

Embed on-demand safety into your user experience through API integration.

Explore tech solutions
Discover people protect
How it works

How AURA gets help to users and their loved ones

1

Alarm triggered

An alarm or security incident is detected and sent directly to the AURA platform via API or your existing monitoring software.

2

Smart dispatch

AURA’s technology-led system uses location-based matching to identify and notify the closest available responder in seconds.

3

Responder engages

The nearest vetted responder accepts the callout and is instantly dispatched, with their journey tracked in real time.

4

Incident verified

AURA verifies the alert, confirms the location, and identifies the nearest suitable responder.

5

Incident resolved

The responder arrives on-site to secure the premises and submits an audit-ready digital report with GPS timestamps and photo verification for insurance or law enforcement records.

AURA made the integration incredibly smooth, taking on the technical complexity so we could focus on the customer experience.

Justin Hume
CEO

Recommended Resources

Now powered by
Google Maps

Built with the world’s leading mapping technology,  enabling faster, smarter response.

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Frequently asked questions

Everything you need to know about people protection and fast response.
How fast is AURA’s medical response?
Are AURA’s medical responders certified?
Can AURA be used for elderly or chronic-care patients?
How does AURA work in rural or remote parts of the country?
Can businesses integrate AURA into their platform?
Does AURA integrate with health insurers or employee wellness programmes?
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