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Customer Stories

Customer success stories
powered by AURA

Discover how these industry leaders leverage AURA’s on-demand emergency response to protect what matters most.
How OUTsurance saved +148 lives in one year with embedded emergency response powered by AURA
By embedding Panic Assistance into its app, OUTsurance extended its customer promise beyond insurance into real-time emergency support—creating additional customer value while opening up new revenue opportunities.
South Africa
How StarFM Group saved 45% of controller time with AURA’s rapid response technology
StarFM Group partnered with AURA to improve how its control room manages security response across a growing portfolio of sites in the UK. Using the AURA Cloud Portal, the team can dispatch rapid response, track incidents, and keep customers informed with clearer updates and digital reporting.
United Kingdom
How Tracker scaled CareGuard into a revenue-driving VAS with 90K+ users
Tracker partnered with AURA to expand beyond stolen vehicle recovery into private security and medical response. With CareGuard, customers can access help in seconds through a simple app—bringing safety directly into people’s everyday lives.
South Africa
DSOC delivers rapid guard dispatch through AURA’s Sentinel CMS integration
Doncaster Security Operations Center (DSOC), a leading Alarm Receiving Center, partnered with AURA to streamline guard dispatch and strengthen response for its monitored sites. By integrating AURA directly into the Sentinel CMS platform, DSOC controllers can initiate rapid dispatch within seconds, track activity in real time, and close incidents with verified digital evidence. The result: faster response times, greater transparency, and 74% controller time saved per callout.
United Kingdom
StopIt Live Video Monitoring Center rapid security response
AURA helps StopIt’s video monitoring centre improve rapid security response
StopIt Live Video Monitoring protects properties across the United States by actively monitoring cameras to prevent crime and unwanted activity. By accessing AURA’s responder network, StopIt transformed camera alerts into real-world intervention.
United States
Samsung Mobile and AURA deliver emergency response to millions
Samsung Mobile South Africa partnered with AURA to embed real-time emergency response directly into Galaxy devices. The launch of Samsung SOS+ helps democratize access to safety, strengthen consumer trust, and differentiate devices in a market where personal security is a critical concern.
South Africa
How OUTsurance saved +148 lives in one year with embedded emergency response powered by AURA
By embedding Panic Assistance into its app, OUTsurance extended its customer promise beyond insurance into real-time emergency support—creating additional customer value while opening up new revenue opportunities.
South Africa
How Tracker scaled CareGuard into a revenue-driving VAS with 90K+ users
Tracker partnered with AURA to expand beyond stolen vehicle recovery into private security and medical response. With CareGuard, customers can access help in seconds through a simple app—bringing safety directly into people’s everyday lives.
South Africa
DSOC delivers rapid guard dispatch through AURA’s Sentinel CMS integration
Doncaster Security Operations Center (DSOC), a leading Alarm Receiving Center, partnered with AURA to streamline guard dispatch and strengthen response for its monitored sites. By integrating AURA directly into the Sentinel CMS platform, DSOC controllers can initiate rapid dispatch within seconds, track activity in real time, and close incidents with verified digital evidence. The result: faster response times, greater transparency, and 74% controller time saved per callout.
United Kingdom
Samsung Mobile and AURA deliver emergency response to millions
Samsung Mobile South Africa partnered with AURA to embed real-time emergency response directly into Galaxy devices. The launch of Samsung SOS+ helps democratize access to safety, strengthen consumer trust, and differentiate devices in a market where personal security is a critical concern.
South Africa
How StarFM Group saved 45% of controller time with AURA’s rapid response technology
StarFM Group partnered with AURA to improve how its control room manages security response across a growing portfolio of sites in the UK. Using the AURA Cloud Portal, the team can dispatch rapid response, track incidents, and keep customers informed with clearer updates and digital reporting.
United Kingdom
StopIt Live Video Monitoring Center rapid security response
AURA helps StopIt’s video monitoring centre improve rapid security response
StopIt Live Video Monitoring protects properties across the United States by actively monitoring cameras to prevent crime and unwanted activity. By accessing AURA’s responder network, StopIt transformed camera alerts into real-world intervention.
United States

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