Security dispatch software
AURA connects emergency alarm response centers to our fast, reliable pre-vetted responder network, seamlessly integration with your current workflow.
A safer world with AURA
14 min
+35000
+700k
All-in-one customer platform to control, mobilize, and schedule with confidence
AURA's alarm response portal gives you a unified platform that does more than simply dispatch help, it empowers your business with full operational control, rapid mobilization and scheduled service delivery.
Management console
Full real-time dashboard of tools, including real-time dashboards, custom analytics and rating management. Designed for businesses that want end-to-end visibility and control.
Dispatch console
Streamlined interface for on-demand call-outs. Ideal for service providers who already handle their own back-office but need rapid mobilization. Focused on speed and reliability.
Scheduling console
Dedicated scheduling hub. Lets you set up timed operations, allocate resources and log outcomes. Great for US organizations running a mix of on-demand and regular services.
Services that power your promise of protection
When you partner with AURA, you get more than just technology, you get a full suite of services built to launch, support and scale your branded protection offering.
AI reporting & time recording
Our AI-integrated system logs calls, records audio and extracts key incident data so you get swift, accurate, reporting.
Onboarding program
Launch confidently with step-by-step assisted onboarding designed to get your business connected and live fast.
Dedicated success manager
Supported by a dedicated success manager who keeps your launch on track.
Global operator assistance
Our live control center officers are always in the loop to interpret emergencies, verify alerts and escalate correctly.
Vetted responders as a service
Tap into our vetted network of security professionals ready to respond.
One partner, infinite customer protection
With AURA’s user technology options, your brand becomes the gateway to total-cover protection for your end-users. You get the tools to embed, integrate and activate every emergency pathway.
White-label app
Build your brand with a custom app that gives your customers and staff access to emergency response, embedded with your identity and powered by our engine.
White-label sign-up assistant
Give your end-users a seamless start: a branded set-up assistant that lets you onboard and subscribe users fast so your service is live, visible and monetizing from day one.
Ready to power your promise of protection?
AURA makes it easy to deliver real-time protection that your customers and teams can count on, without building it from scratch
AURA property protect
Get faster, more reliable alarm response for various assets — whether residential, commercial, vacant, or under construction.
Retail site security
Offer instant or scheduled protection for customer premises via your platform.
Commercial site security
Covering offices or construction sites, with our network of vetted responders and your brand fronting the service.
Escorting protection
Add a proactive layer to your service portfolio by enabling your customers to request escorted protection for people or assets.
Securing guarding
Provide both armed and unarmed guard services, either reactive or scheduled.
Infrastructure
We protect (in SA) cellular high towers, ATM's, critical infrastructure.
What industry leaders say about us
AURA services businesses across multiple industries.
AURA entered into an agreement with Uber to provide both drivers & customers with a way to request on demand private armed response, emergency management services and private medical response. This is achieved via an e-panic service which is embedded within the Uber application.
Kagiso Khaole
General Manager, Sub-Saharan Africa
AURA helps us extend security beyond the digital realm into our customers’ real lives. That commitment to physical safety is essential to our brand.
Justin Hume
CEO
AURA solved a deeply entrenched industry challenge with an innovative platform and fresh approach. Their hands-on, operationally knowledgeable team helped automate workflows and drive the cultural change needed to embed new processes seamlessly.
Philip Uys
General Manager Group Surveillance
Frequently asked questions
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AURA's API layer allows your current system or app to connect with our smart-dispatch engine, giving your users instant access to vetted security and medical responders.
The cloud portal offers three main modules: a management console (user/site/subscription tracking), a dispatch console (on-demand call-out creation) and a scheduling console (planned events) — giving you flexibility to pick what you need.
Yes. AURA can deploy a fully customisable white-label app under your brand so your users access the emergency-response service while you keep the brand experience.
The technology supports phone-call alert, your users can dial into a control centre that connects to AURA’s network of responders, blending human touch with rapid response.
These devices (physical buttons or wearable triggers) are linked through your branded app or via API and instantly alert the control-centre and dispatch unit, activating our response network within minutes.
People Protect includes road & accident assistance, emergency medical response, intelligent panic devices (app, API, wearables) and crime-victim assist — aimed at end-users such as employees, customers or service-provider staff.
Property Protect covers home/office/building-site security response, escorting and guarding (armed or unarmed), either on-demand or by scheduled deployment.
Both. You can roll-out on-demand response (via dispatch console) and scheduled events (via scheduling console) depending on your business model or your client’s needs.
AURA operates a 24/7 staffed control-centre that monitors incidents, validates alerts and dispatches vetted private security or medical responders as required.
The management console allows tracking of user activity, call-out history, responder ratings, site usage, subscription metrics — all in real time to help you optimise your offering and service profitability.
AURA offers a dispatch console, a white-label app, API integrations, phone-call modality and panic devices/wearables to enable your brand to deliver emergency response services.
The Cloud Portal offers three modules: management console, dispatch console and scheduling console. So you can manage users/sites, dispatch on-demand and schedule future services from one platform.
Yes, you can adopt solely the scheduling console, dispatch console or full-management console depending on your business model.
You get real-time reporting, time recording, call-out history, responder ratings, user activity tracking and subscription metrics so you can monitor performance, profitability and service usage.
Panic buttons/wearables trigger alerts via the branded app or API channel, which feed into the control-centre and portal for user location, responder dispatch and data capture.
The API layer allows your existing software/app to embed AURA’s emergency-response functions, expose logs/data, manage users/sites and automate workflows — giving full technical embed.
Dispatch console: designed for real-time incident creation and resource allocation. Management console: full-admin interface including analytics, data bulk-actions, user/site tracking.
Yes, the portal supports modular deployment so you can adopt only what matches your workflow and scale later as needed.
Via the scheduling console; set recurring or one-off events, allocate resources, monitor outcomes and integrate with your service-delivery flows.
If a user doesn’t respond, the control-centre proceeds with dispatch based on the alert and location data, ensuring a response is still initiated.
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