Keyholding

Your staff are experts, not security responders

Outsource your out-of-hours risk to the UK’s most advanced keyholding network. AURA connects your sites to the nearest SIA-vetted responders in under 30 seconds.
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How it works
The 2 AM liability. 
Is your business playing Russian roulette with staff safety?

In the UK, 94% of alarm activations are false alarms. Yet, every time a sensor trips at 2:00 AM, you are forced to make a choice: Do you wake up a tired manager and send them into a potentially violent situation alone, or do you ignore it and pray it isn’t a genuine break-in? Relying on internal keyholders isn't just an inconvenience; it’s a massive breach of your Duty of Care that leaves you vulnerable to litigation and burnout.

01
Insurance invalidation
Most UK insurers now mandate that at least two keyholders are nominated, they can attend the premises when an alarm activates, they are regularly trained to operate the alarm system and give access if required. All this consumes actual work delivery time in the business.
02
False alarm fatigue
Repeated false activations lead to surveillance being ignored, creating windows of opportunity for sophisticated criminals.
02
The rising wage risk
With rising UK National Living Wage and strict working time regulations, the cost of an on-call internal team is skyrocketing compared to a fixed-fee outsourced model.

Turn your brand into a life-saving non-negotiable that customers want

AURA dispatches the nearest emergency responder within seconds. Our tech-led infrastructure enables the insurer to validate service excellence through real-time tracking and measurable outcomes.

Nationwide coverage at speed
Access a vetted national security network with a sub-30 minute response time.
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Physical verification
Turn camera and alarm feeds into immediate action by dispatching AURA. Alarms and incidents are verified in real time through live intervention, ensuring priority response and fewer false alarms.
Intelligent dispatch
Tech-enabled dispatch connects the nearest available responder from the AURA network, reducing response times by up to 60%.
24/7 control room
We handle verification and end-to-end dispatch, so your operators can move on to the next alarm—saving time and increasing throughput.
Real-time data & reporting
Transparent reporting on incident activity and outcomes—giving customers clear visibility into impact, performance, and value.
Smart technology
Embed AURA’s infrastructure into your branded app, or use our easy-to-use dispatch portals that work alongside your tech stack.
Single system of record
Operational efficiency through a single partner for incident tracking, powered by a unified, auditable system of record.
From integration to additional revenue stream

As a tech-enabled response-as-a-service, AURA can serve as a scalable, differentiated revenue driver.

Monetize and grow

Turn your security offering into a commercial advantage—embed safety as a differentiator that wins deals, or offer tiered, value-added services to boost revenue.

Scheduled services

Scalable protection that enables scheduling of static guards or patrols for on-site presence, providing a reliable, compliant solution and an additional revenue stream.

How it works

AURA replaces the phone-tag of traditional security with an API-driven, high-speed dispatch ecosystem.

API documentation
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01
Trigger
Your existing ARC (Alarm Receiving Centre) or AI-camera system detects an incident.
02
Dispatch
AURA’s platform pings the nearest vetted responder on our network—dispatching them in under 30 seconds.
03
Response
The responder arrives (average time under 29 mins), conducts a full internal/external sweep, and secures the premises.
04
Report
You receive a detailed GPS-tracked report with photos, evidence of any breach, and supporting text with results, escalations or next steps.

Where AURA drives revenue and security

Multi-site retail
Protect high-value inventory without the cost of static guards. AURA scales across 100+ sites instantly, providing a unified security dashboard for the Head of Risk.
Industrial & warehousing
Remote sites are vulnerable. AURA’s rapid response integrates with thermal AI cameras to stop theft before it happens, protecting your operational continuity.
Construction & temporary sites
Replace expensive night-watchmen with mobile surveillance and AURA’s on-demand response, significantly reducing overheads and increasing MRR predictability for contractors.

“There have been numerous instances where they have assisted us in protecting the lives and assets of our clients. MiWay was provided with a customer-facing portal which gave a full audit trail of users’ actions…we therefore recommend AURA’s services.”

Ayanda Myeni
Head of Governance and Company Secretary at MiWay

FAQs response integration

Everything you need to know about on-demand emergency response.
Is AURA compliant with UK security standards?
What happens if it’s a false alarm?
Do I need to change my current alarm company?
How does this improve my business ROI?
How quickly can we launch?

Integration timelines depend on complexity, but many partners go live within a matter of weeks. Our team provides technical and operational onboarding to accelerate deployment.

More questions?
Book a demo and discuss options with our team.
Book a demo

Upcoming events

See all events
United States
•
1 - 4 June
ESX 2026
Join AURA at ESX 2026 to discover how our smart dispatch technology and nationwide security response network empowers dealers to offer faster response times without additional overhead.
United States
South Africa
•
2 - 4 June
Securex 2026
Meet AURA at Securex 2026 in Johannesburg. Experience real-time emergency response technology, book a demo, and connect with the future of security.
South Africa
United Kingdom
•
28 - 30 April
The Security Event 2026
The Security Event is the UK's largest commercial security exhibition at the NEC Birmingham; visit AURA at our stand to see how we are transforming nationwide security response.
United Kingdom
United States
•
23 - 27 March
ISC West 2026
See how AURA is transforming private security response across the US — helping monitoring centers add a plug-in guard response layer that connects every incident to the nearest licensed responder in minutes at ISC West.
United States

Ready to power up your protection?

Let’s explore how to embed response in your business.

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