Alarm Receiving Centres

Own the map before someone else does

Turn your alarm receiving centre into a full-service response hub. AURA adds instant, SIA vetted security response nationwide — without the hassle of managing multiple keyholders or providers.

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Please indicate the approximate number of sites or facilities your organization operates.

Manual coordination is killing your dispatch efficiency

Traditional monitoring often relies on manual call handling and legacy processes. When a controller has to find, call and brief a responder manually; delays increase, service quality can suffer, and operational costs rise.

The coordination drain

Controllers spend more time on the phone than they do monitoring, limiting your ability to scale sites.

The response void

Monitoring without guaranteed response is only half a solution; if you can't close the loop, you’re leaving your customers vulnerable.

Data fragmentation

Not having a digital audit trail makes it impossible to prove response times to high-value clients.

Centralise response with one safety partner

AURA gives property managers a single technology platform to coordinate armed response, monitor incidents and maintain consistent security standards across multiple sites.

Nationwide coverage at speed

Access a vetted nationwide security network with a sub-30-minute response time.

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Physical verification

Turn camera and alarm feeds into immediate action by dispatching AURA. Alarms and incidents are verified in real time through live intervention, ensuring priority response and reducing false alarms.

Smart technology

Embed AURA’s infrastructure into your branded app, or use our easy-to-use dispatch portals that work alongside your tech stack.

Intelligent dispatch

Tech-enabled dispatch connects the closest available responder from the AURA network, reducing response times by up to 60%.

24/7 control room

We handle verification and end-to-end dispatch, so your operators can move on to the next alarm—saving time and increasing throughput.

Real-time data & reporting

Transparent reporting on incident activity and outcomes—giving customers clear visibility into impact, performance, and value.

Single system of record

Operational efficiency through a single partner for incident tracking, powered by a unified, auditable system of record.

Keyholding

Reliable keyholding services with secure access, alarm response, and fast on-site support.

From integration to additional revenue stream

As a tech-enabled response-as-a-service, AURA can serve as a scalable, differentiated revenue driver.

Monetise and Grow

Turn your security offering into a commercial advantage — embed safety as a differentiator that wins deals or offer tiered value-added services to boost revenue.

Scheduled Services

Monetise predictable protection with scheduled static guarding, patrols, VPI and welfare checks — giving customers a reliable, compliant on-site presence.