AURA has a 29-minute average response time nationally across the UK. In higher-density urban areas, response times are often faster. You can track attendance in real time via our dashboard.

Yes. All network partners within the AURA network are fully vetted and SIA licensed. We work exclusively with accredited providers who meet strict compliance and performance standards. AURA handles all the complex compliance verification and acts as a single system of record. 

Yes. AURA operates across the UK through the largest network of accredited security response providers, allowing consistent response across single sites or national portfolios.

Traditional models rely on fragmented supplier lists and manual call-outs.

AURA uses smart dispatch technology to connect your site to the nearest available qualified security network partner in real time, improving speed, accountability, and visibility.

You also receive a full digital audit trail — not just a brief written report.

Our network partner will attend first to verify the situation. If a genuine crime is in progress or confirmed risk exists, police are contacted with verified information. This reduces false call-outs and supports more effective escalation, and typically ensuring a better response from the police.

Yes. The AURA dashboard provides portfolio-wide oversight, including incident status, responder tracking, time stamps, and downloadable reports. This supports compliance reporting and performance reviews with clients.

AURA centralises dispatch, incident management, and reporting into one platform.

This removes the need for property managers to coordinate multiple suppliers or manually collect incident reports from different security providers.

Yes. AURA is built specifically for regional and national portfolios, delivering standardised response performance and consistent reporting across all locations.