Security response for every property

Fast, reliable security response for any property. Our nationwide partner network, powered by smart technology and a 24/7 control room, sends vetted security officers to live incidents faster than anyone else — anywhere, anytime.

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2,000 – 5,000 sites
5,001 – 10,000 sites
10,000+ sites

A safer world with AURA

8500
Lives saved

14min

Avg global response time

+35000

Safe places created

+700k

Emergency alerts triggered

Instant, verified security protection for properties guaranteeing every alarm gets the right response

Traditional mobile security and keyholding often takes too long, with security officers arriving on scene long after the criminals have left the scene. The AURA platform allows ARC and Control Room operators to dispatch the nearest on duty security officer in seconds, massively reducing response times, and significantly reducing the impact of crime.

Property protection solutions that work

From alarm alerts to scheduled patrols, AURA gives your business real-world security response you can activate, automatically.

Book a demo

Verified alarm response

Rapid deployment of vetted security responders to address active threats, intrusions, or high-risk incidents in real time.

Mobile patrols

Regular checks that keep sites secure.
Schedule internal or perimeter patrols to deter risks, verify safety, and maintain compliance across your locations.

Security guarding

On-site presence that reassures and protects.
Dedicated officers monitor activity, manage risks, and maintain compliance ensuring operations stay safe and uninterrupted.

Security escort

Trained security escorts for staff, clients, or assets during transit, offering protection and reassurance every step of the way.

Keyholding

AURA’s network of vetted officers hold your keys securely and respond to activations instantly — ensuring fast site entry and immediate protection during alarms or emergencies.

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Locks and unlocks

Secure access, every time.
AURA’s vetted officers manage property openings and closings safely and reliably, ensuring each site is accessed and secured with care.

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Vacant property inspection

Safeguarding empty sites from risk or damage.
Our nationwide network of responders secures vacant premises through regular patrols, inspections, and rapid response to alarms or emergencies.

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Occupied property inspections

Routine checks that keep active sites secure.
 AURA’s vetted officers conduct on-site inspections to verify safety, identify risks, and ensure all occupied properties remain compliant and protected.

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Flexible protection that works for you

Request security response instantly or schedule services in advance, a flexible solution built to cater to your needs, all managed through AURA’s connected platform.

On-demand services

Scheduled services

Easily manage and schedule regular patrols or site checks through the scheduling console, with full visibility, proof of attendance, and real-time tracking backed by AURA’s nationwide network.

Stay one step ahead with total visibility and confidence

Delivering protection when it matters most

Book a demo

Delivering protection when it matters most

Book a demo

Bring smart, scalable safety into your platform

No matter your role, AURA gives you the tools to deliver security that’s real-time, reliable, and ready to scale. From seamless digital integrations to branded interfaces and physical activation options, our modular tools are built to be seamlessly integrated with no complicated engineering.

Manage and control dispatches effortlessly

API Integration

Embed instant panic activation directly into your panic feature, app or platform with minimal setup.

See API integration

White-label app

Users can activate instant panic activation directly into your branded app for rapid, verified response.

View white-label integration

Manage and control dispatches effortlessly

Customer Platform

Central management hub of all users on your platform:
• Manage site records
• Manage portfolio wide or bespoke task lists for responders
• View analytics and callout historyReal time data and reporting
• Live track responder from start to finish

See customer platform

Dispatch Console

Empower your team with a centralised dispatch:

• Manage incoming activations from ARC's or Control Rooms

• Communicate with responders

• View live maps and track incidents in real time
• Secure messaging with 24/7 AURA control room

See dispatch console

Scheduling console

Empower your team to plan, track, and manage routine operations effortlessly:
• Create single or recurring schedules

• Monitor progress for every scheduled instance

• Communicate seamlessly with controllers

• Receive detailed reports for each completed task

See scheduling console

What industry leaders say about us

AURA services businesses across multiple industries.

It’s been refreshing to work with AURA. The communication has been great but what’s been even better is the expansion and development of the system and service across the UK. SSTAR Group now use AURA for 80% of live sites ranging across the UK and this is continuing to grow.

Clint Faulkner

Sales Director

When rapid response is crucial, AURA consistently delivers, with significantly faster response times than other large networks we've used. Both our controllers and customers are extremely satisfied with the service. In our experience, AURA is undoubtedly the best guard response service available.

Robert Dovey

DSOC

We have been extremely happy with the service from AURA. Our control room has found using their platform very user-friendly, with the added benefit of being able to have an ETA for the response drivers. This improvement has significantly enhanced the operational support for our clients.

Neil Jones

Director

Frequently asked questions

1. How much does AURA Property Protection & Keyholding cost?

Pricing for AURA Property Protection in the UK depends on your specific security needs and setup. This includes whether you require on-demand alarm response, scheduled mobile patrols, or dedicated full guarding services. The AURA difference: Our smart routing technology and nationwide network often make us more cost-effective than traditional security services like static guarding or local keyholding. This is because our technology significantly reduces travel time and resource waste.

Next Step: Book a quick demo to get a tailored quote based on your portfolio and service requirements.

2. Can AURA Integrate with our existing alarm or CCTV monitoring system?

Yes. AURA is designed for seamless integration with virtually all existing commercial alarm and CCTV monitoring platforms. We integrate rapidly through APIs or a simple web portal connection. This means you need no new hardware or system changes—just faster, smarter, and verified response using your existing security infrastructure.

3. How does AURA ensure all security responders are vetted, licensed and reliable?

We ensure consistent reliability through rigorous vetting and smart platform controls. All security officers in the AURA network are: SIA-licensed (Security Industry Authority): Fully compliant with UK regulation. Background-checked: Vetted for trustworthiness and reliability. Part of ACS-accredited companies: Working within an Approved Contractor Scheme framework. Our technology platform only dispatches the nearest, most qualified vetted officer based on real-time location and performance data, guaranteeing a consistent, high standard of service across the UK.

4. Can AURA manage multiple properties or client sites under one account?

Yes. AURA’s connected platform lets you manage multiple properties, clients, or locations from a single dashboard. You can schedule patrols, track incidents, view reports, and access real-time data across every site. It’s ideal for facilities management, retail groups, infrastructure portfolios, logistics operations, and large property portfolios that need centralised visibility and control.

5. How does AURA verify and report every security incident and response?

We provide complete, auditable proof of service for every response. Each security incident response automatically includes:

• GPS Tracking: Real-time location of the responder from dispatch to departure.

• Arrival Confirmation: Time-stamped proof of attendance.

• Digital Report: A full digital incident report with photos, timestamps, and detailed responder notes.

Clients get real-time visibility and verified proof of service, simplifying critical tasks like SLA compliance, insurance claims, and internal audit reporting.

6. How quickly can AURA Property Protection services go live?

Most customers are fully onboarded and operational within days. Our setup process is simple and fast, typically completed via the AURA Portal, API integration, or a direct link to your existing Alarm Receiving Centre (ARC). This quick activation means you can roll out immediate, enhanced protection across all your sites with virtually zero operational downtime.

7. What makes AURA different from traditional UK security providers?

AURA delivers the fastest, most accountable security response in the UK by merging advanced technology with a nationwide network. Unlike providers who rely on slow, manual phone-based dispatch, AURA uses intelligent technology for auto-dispatch and smart routing. This gives you: Faster Response: Automated dispatch dramatically cuts response times. Real-time Transparency: Full visibility and verified reporting for accountability. Unified Service: One platform, one point of contact, and one guaranteed standard of excellence for every site, every time.

8. What types of incidents does AURA Security Response service cover?

AURA's highly trained, SIA-licensed responders are equipped to handle a comprehensive range of commercial incidents, including: Alarm Activations Confirmed Break-ins and Theft Trespassing and Vandalism Scheduled Site Inspections & Opens/Locks Employee/Contractor Welfare Checks.

9. How can my company activate AURA services?

You can integrate AURA through two simple paths:

• Embed AURA’s panic function into your existing app via API.

• Launch a fully branded White-Label App (WLA) with AURA’s support.

Our team assists with onboarding, deployment, and optimisation to ensure seamless activation.

10. How does AURA protect user data and privacy?

AURA follows global data protection standards, including GDPR and POPIA.
 All user and incident data is encrypted and securely stored within our systems.
 We maintain strict access controls, ensuring full compliance and trust for both partners and end-users. AURA is ISO 27001 certified.

11. What industries does AURA serve?

Any industry where customer or property safety is a business imperative.
Its B2B2C model scales easily for enterprises wanting to embed real-time protection as part of their offering or digital ecosystem.

12. Can AURA be customised or white-labeled for my business?

Absolutely. The White Label App (WLA) allows full customisation — from branding and interface to reporting and notifications.
 Partners can launch AURA’s functionality under their own brand, ensuring a seamless user experience and unified customer journey.

13. What analytics tools does AURA provide?

AURA’s Cloud Portal delivers in-depth analytics, including response times, incident types, and service utilisation.
 These insights empower partners to track performance, audit operations, and optimise safety efficiency — all in real time through a single dashboard.

14. How can I request a demo or speak to AURA's team?

You can easily book a demo or request partnership information via the official AURA website.
Simply visit the Contact Us or Request a Demo section, and our Sales and Response Networks team will be in contact.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.

Does AURA support multi-region coverage under one agreement?

AURA delivers tiered geographic coverage to match your users' needs:

Core services: Provides our full tech-enabled, on-demand and scheduled dispatch to the closest vetted private security, medical and roadside assistance responders. This is ideal for core customer bases and staff in our highly operational markets: South Africa, United Kingdom, Kenya, and major cities in the United States.
Global emergency services: AURA provides a comprehensive global coverage service through their "Global 911" offering that instantly connects users to available local service providers (public emergency/police services) in regions where our core, private response network is not yet fully active.