Respond to live security callouts and deliver quick, reliable support while accessing real-time alerts and new opportunities with AURA’s smart dispatch.
Joining the AURA security responder network is quick and straightforward. Follow these simple steps to start responding to incidents and earning through the platform.
Ensure your team has a valid PSIRA registration and Public Liability insurance to join the AURA network.
Once verification is complete, we activate you quickly and seamlessly so you can start using the AURA App and Control Centre tools with confidence.
Get real-time security alerts and respond fast with smart dispatch.
Earn per callout and track performance in the AURA Portal.
Before joining the AURA security responder network, ensure your team meets the basic operational and compliance requirements to deliver reliable, professional response service.
Hold the required licenses and certifications from the Private Security Regulatory Authority (PSRA) to operate as a registered security provider.
Equip your team with smartphones that support GPS tracking and real-time communication.
Ensure a consistent data connection to receive dispatch alerts, navigate to incidents, and update callout status in real time.
AURA’s technology ecosystem gives responders the right tools to operate efficiently, stay connected, and respond faster. Each product is designed to enhance coordination, visibility, and control across every callout.
A mobile app for responders to receive alerts, navigate to incidents, and report outcomes.
It takes less than five minutes to apply and start receiving verified callouts in your area. Grow your business, respond faster, and be part of a trusted security network.
AURA have been incredibly professional and reliable to work with. The team have supported myself and our officers through each incident and interaction.
LRM Security
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The AURA platform has revolutionised the security industry.
Strong Guard Security
Working with the AURA team has been a great experience. Their professionalism, strong communication, and industry knowledge truly stand out and make every deployment smoother.
Leisure Guard Security
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Joining is simple. If you’re a licensed security company, you can apply to become an AURA response partner. Once approved, you’ll receive access to the AURA Responder App, Dispatch Portal software and training materials.
To get started, email partners@aura.services or complete the “Join now” form.
The Responder App (available on Android, iOS, and Huawei) notifies responders of nearby incidents using AURA’s smart dispatch algorithm.
When you accept a callout, the app:
1. Provides full incident details and GPS navigation.
2. Tracks your route to the scene.Updates the control center and client in real time.
3. Allows you to upload reports and images while on the scene of a response.
This system ensures accountability, transparency, and faster coordination between control rooms, responders, and clients.
To join the network, your organisation must have the appropriate local licenses and certifications, maintain a reliable fleet with trained personnel, meet AURA’s response-time and service-level standards, and use GPS-enabled devices with active data connectivity for dispatch and tracking. Requirements may vary by region.
Responders are compensated per completed callout or through pre-agreed contractual rates, depending on the partnership model. Detailed reports and earnings summaries are available in the AURA Portal for full transparency and performance insights.
AURA currently operates across South Africa, the U.K., Kenya, and the U.S., with expanding coverage in additional regions. Each response partner receives access to region-specific support and performance insights to maintain consistent service quality.
*Availability of services may vary by region.
AURA’s machine-to-machine dispatch system removes manual delays, delivering instant alerts to responders. The platform provides fast response times, nationwide or multi-region coverage, real-time tracking and transparent reporting, and access to integrated security, medical, and roadside networks. It’s a tech-driven ecosystem designed to help responders grow, operate efficiently, and increase revenue.
