No. AURA is designed to work with your ARC. We provide the response network they use to deliver better outcomes for your clients.

Yes. Because we integrate at the ARC and platform level, we are hardware-agnostic. If it sends a signal, we can respond.

You bundle the AURA response service into your monthly maintenance and monitoring contracts, creating a high-margin, high-value recurring revenue stream.

Absolutely. AURA is ACS compliant in security guarding and keyholding with every responder in the AURA network vetted, insured, and fully compliant with SIA licensing, and UK security standards.

Start with registering your interest by clicking on the Join the program button on this page. We will then send you an onboarding form that captures all the detail we need to establish the correct rate for your sites. We then get in touch and send you a partner agreement to discuss and sign. And as soon as that’s done, we give you access to the AURA installer portal and tools and you can start loading sites.

We offer you an unlimited callout monthly subscription rate for each site. The rate depends on whether the site is residential or commercial, and what type of commercial facility it is. You can then charge this on to your customers at whatever margin you want.

Our unlimited plan is designed to give you and your customers total peace of mind during real alarm callouts. However, to keep our responders available for those who truly need them, we apply a "Fair Use" policy.

If your customer purchases an unlimited or subscription-based response model, such access is subject to reasonable and customary industry usage. Your customer agrees not to use the services in a manner that is excessive, abusive, fraudulent, automated beyond intended design, or inconsistent with normal real-time alarm activity for similarly situated customers. AURA reserves the right to review usage patterns and, upon written notice, (i) convert the customer to a pooled or per-response pricing model, (ii) assess additional fees for excessive usage, or (iii) suspend or terminate the applicable unlimited plan if usage materially exceeds reasonable commercial expectations.