Alarm installers & dealers

The future of modern security installations

Turn every install into recurring revenue. Add AURA's nationwide response to your contracts — no vans, no guards, no upfront cost.
Security alarm triggered, with a security responder arriving on site after an alarm installer and dealer system alert.
Detection isn’t intervention. CCTV and alarms identify threats, but customers need physical response. The opportunity is to close the gap between knowing and acting.
Police must prioritise resources and cannot treat every alarm as an emergency, especially unconfirmed incidents. In the UK, false alarms have been the majority of police responses, leading to private guard response methods.
The police response gap offers installers a chance. Adding private security response upgrades alarm, camera and integrated systems to on-demand offering.
Easily bundle security response with installations and win more work

We’ve removed the friction of ‘pay-per-use’ response models, so the AURA service is easy to sell and add to your installation, with no need for your own response network.

01
The verification gap
Even with the best video hardware, the time between incident confirmed and boots on the ground is the most vulnerable window for your client.
02
Standard evolution
The transition from analogue PSTN to all-IP is changing how signals move, the market is now demanding that response keeps pace.
03
The client relationship
You are the trusted advisor. When a client asks, What happens next? they are looking for a guaranteed outcome, not an estimated result.
04
No equipment overhaul
You work with the alarms, sensors and cameras you prefer, and we connect with your preferred monitoring centre.
05
End-to-end security service
Expand from a security hardware installer to full-service property protection. 
06
Instant activation 
Onboard your sites in minutes through our cloud portal or directly via your preferred monitoring centre’s activation process.
Why it matters
Easily bundle guard response with installations and win more work
We’ve removed the friction of ‘pay-per-use’ response models for commercial and residential alarm response, so the AURA service is easy to sell and add to your installation, with no need for your own response network.
Recurring monthly revenue
You decide your mark-up price to your customers, for consistent  income from every site you onboard.
Unlimited responses
For alarm response, your customers get the peace of mind of unlimited responses for a flat, affordable monthly fee.
Win more customers
Strengthen customer retention by adding on-demand guard response that deepens customer loyalty.
No equipment overhaul
We handle the licensed responder network, while you deliver a stronger property security solution through your monitoring center.
End-to-end security service
Expand from a security hardware integrator to full-service property protection.
Instant activation
Onboard your sites in minutes through our cloud portal or directly via your preferred central station’s activation process.
How it works
You install and connect AURA delivers the response
A self-service model with full support behind you — from alarm to arrival.
End-to-end security service
Fit alarm, sensor and CCTV systems to your ARC — exactly as you do today.
Load your sites
Self-service, no cap. Manage your own workflows and load as many sites as you need.
AURA responds
Your ARC initiates callouts through the AURA dispatch console and responder network.

The future of security isn't better alarms.

Discover how AURA is transforming the installer industry with on-demand guard response, addressing the widening response gap, and helping you increase revenue without added overhead.

Security guard speaking on a smartphone while monitoring surveillance screens.

Centralise response with one safety partner

AURA gives property managers a single technology platform to coordinate armed response, monitor incidents and maintain consistent security standards across multiple sites.

Nationwide coverage at speed
Access a vetted nationwide security network with a sub-30-minute response time.
Book a demo
Physical verification
Turn camera and alarm feeds into immediate action by dispatching AURA. Alarms and incidents are verified in real time through live intervention, ensuring priority response and reducing false alarms.
Smart technology
Embed AURA’s infrastructure into your branded app, or use our easy-to-use dispatch portals that work alongside your tech stack.
Intelligent dispatch
Tech-enabled dispatch connects the closest available responder from the AURA network, reducing response times by up to 60%.
24/7 control room
We handle verification and end-to-end dispatch, so your operators can move on to the next alarm—saving time and increasing throughout.
Real-time data & reporting
Transparent reporting on incident activity and outcomes—giving customers clear visibility into impact, performance, and value.
Single system of record
Operational efficiency through a single partner for incident tracking, powered by a unified, auditable system of record.
Keyholding
Reliable keyholding services with secure access, alarm response, and fast on-site support.
How it works
Launch this in your business with no operational lift.
Mobile site capture tool
Capture and load client sites from your phone or tablet, on site.
Customer management platform
Manage sites and view callouts in one console.
Training & marketing material
Onboarding and co-branded sales materials to launch fast.
How it works

We dispatch in seconds to verify alarms and manage threats

AURA collaborates with your partners, to respond to your monitoring centre’s verification, ensuring the fastest “boots on the ground” via intelligent
GPS-based routing.

01
Activation
Your hardware triggers a signal to your monitoring centre.
02
Verification
Once confirmed, the monitoring centre escalates an AURA response.
03
Smart Dispatch
Our platform identifies the closest qualified responder based on live tracking and dispatches them with full site data.
04
Resolution
Whether escalated to police or a false alarm, you - the installer - bill your customer for this response, owning the revenue and the relationship.

What we get now is confirmed attendance, confirmed time scale, confirmed outcome. Digital evidence. The loop is closed.

Rob Dovey
DSOC, Managing Director

FAQs

Everything you need to know about the AURA Installer Programme.
Will this replace our existing ARC partnership?
Does AURA work with all hardware?
How do we make money with AURA?
Is the network SIA compliant?
What is the onboarding process to join the programme
How do I price AURA’s response to my customers?
What does "Fair Use" mean for an unlimited response subscription?
Want to learn more?
Book a demo for a personalised walk-through of our solution.
Talk to sales