Facility Management Security Response

Your facilities deserve faster, smarter response

Managing a complex property portfolio is demanding enough. AURA connects your sites to the nearest vetted, licensed security network responder — reducing response times, improving oversight, and removing manual coordination.
Select
People
Property
Global SOS
A modern portfolio can’t run on an outdated dispatch model

You are responsible for protecting people, property, and reputation across multiple locations. Yet when an alarm activates, response still relies on phone calls, fragmented suppliers, and limited visibility. As police prioritise verified incidents, responsibility for physical response is shifting back to facilities and security teams.

01
The cost of delay
Every minute an alarm remains unchecked increases exposure to theft, damage, and business interruption.
02
Compliance is not protection:
Meeting contract standards is no longer enough. Clients expect verified response, clear reporting, and measurable performance.
03
Reputational exposure
One serious security failure at a managed site can jeopardise long-standing client relationships.

Centralise response with one safety partner

AURA gives property managers a single technology platform to coordinate armed response, manage incidents and maintain consistent security standards across multiple sites.

Nationwide coverage at speed
Access a vetted nationwide security network with a sub-30-minute response time.
Book a demo
Physical verification
Turn camera and alarm feeds into immediate action by dispatching AURA. Alarms and incidents are verified in real time through live intervention, ensuring priority response and reducing false alarms.
Smart technology
Embed AURA’s infrastructure into your branded app, or use our easy-to-use dispatch portals that work alongside your tech stack.
Intelligent dispatch
Tech-enabled dispatch connects the closest available responder from the AURA network, reducing response times by up to 60%.
24/7 control room
We handle verification and end-to-end dispatch, so your operators can move on to the next alarm—saving time and increasing throughput.
Real-time data & reporting
Transparent reporting on incident activity and outcomes—giving customers clear visibility into impact, performance, and value.
Single system of record
Operational efficiency through a single partner for incident tracking, powered by a unified, auditable system of record.
Keyholding
Reliable keyholding services with secure access, alarm response, and fast on-site support.
From integration to additional revenue stream

As a tech-enabled response-as-a-service, AURA can serve as a scalable, differentiated revenue driver.

Monetise and Grow

Turn your security offering into a commercial advantage — embed safety as a  differentiator that wins deals or offer tiered value-added services to boost revenue.

Scheduled Services

Monetise predictable protection with scheduled static guarding, patrols, VPI and welfare checks — giving customers a reliable, compliant on-site presence.

How it works

From alarm to arrival — on demand emergency response for your sites

01
Alarm activated
Location and details are sent to AURA software.
02
Alert dispatched
Location-based responder matching in seconds.
03
Responder engages
The closest response partner is instantly dispatched.
04
Responder arrives
The responder arrives on scene and reports back.

When rapid response is crucial, AURA consistently delivers, with significantly faster response times than other large networks we've used. Both our controllers and customers are extremely satisfied with the service.

Rob Dovey
Managing Director, DSOC

Frequently asked questions

Everything you need to know about AURA's security response.
How quickly can AURA respond to an incident?
Are AURA responders licensed and vetted?
Do you provide nationwide coverage?
How is AURA different from a traditional response company?
Can AURA integrate with our existing alarm or access control systems?
Do we get visibility across all our sites?
How does AURA reduce operational workload for facilities teams?
 Is AURA suitable for multi-site and remote infrastructure portfolios?
How is pricing structured?
How quickly can we onboard?
Want to learn more?
Book a demo and discuss an obligation-free pilot for your region.
Book a demo