Alarm Receiving Centres

Own the map before someone else does

Turn your alarm receiving centre into a full-service response hub. AURA adds instant, SIA vetted security response nationwide — without the hassle of managing multiple keyholders or providers.

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Global customers we are already growing

Manual coordination is killing your dispatch efficiency

Traditional monitoring often relies on manual call handling and legacy processes. When a controller has to find, call and brief a responder manually; delays increase, service quality can suffer, and operational costs rise.

01

The coordination drain

Controllers spend more time on the phone than they do monitoring, limiting your ability to scale sites.

02

The response void

Monitoring without guaranteed response is only half a solution; if you can't close the loop, you’re leaving your customers vulnerable.

03

Data fragmentation

Not having a digital audit trail makes it impossible to prove response times to high-value clients.

Nationwide coverage without the complexity

AURA serves as your monitoring centre’s response infrastructure, enabling you to trigger physical actions directly from your existing dashboard.

Your coverage is only as good as your response

Stop letting manual dispatch cap your growth. AURA’s dispatch portal and responder app provide a 100% managed loop—giving your integrators the competitive edge to win nationwide contracts.

Vetted national network

Gain instant access to an SIA-vetted response network across the UK.

Automated dispatch logic

AURA automatically matches the activation to the closest response network partner, removing the manual "call-around.”

Direct workflow integration

Our API integrates with your current monitoring software—no need for controllers to switch between multiple screens

Live incident tracking

Watch the response happen in real-time with GPS tracking and instant updates.

Bundled service ready

Empower your installers to sell "monitoring and response" packages that increase customer stickiness.

Efficiency gain

Dramatic reduction in controller talk-time, allowing your team to manage more sites with less stress.

How it works

AURA connects users to the nearest verified responder in seconds

01

Alarm activated

Location and details are sent to AURA software.

02

Alert dispatched

Location-based responder matching in seconds.

03

Responder engages

The closest response partner is instantly dispatched.

04

Responder arrives

The responder arrives on scene and reports back.

If you can't evidence what happened, it doesn't look great for our business. With AURA, the loop is closed and the data is indisputable. Our controllers can finally focus on what they do best.

Rob Dovey

MD at DSOC

Want to learn more?

Book a demo and discuss an obligation-free pilot for your region.

Frequently asked questions

Everything you need to know about the global emergency response.

How does AURA integrate with our monitoring software?

Do we need to manage responders or response operations?

How does AURA reduce controller workload?

Can we offer response as a bundled service to installers and customers?

Is AURA compliant and are the responders SIA-licensed?