Understand the hidden cost of weak response systems

Outdated and disconnected security response processes and systems leave you operating in the dark, no real-time insight, no true overview, no control. Your team ends up reacting, not optimising.

Why it matters?

Because slow response times, lack of clarity during incidents, and poor reporting erodes trust, drives up costs, and leaves your customers vulnerable.

Join the network

Take total control with the AURA platform

Control centre

A real-time operations hub that helps controllers coordinate incidents with clarity, speed and safety.

Live visibility of all AURA and internal callouts

Real-time responder location, status and welfare checks

Direct communication with AURA controllers for support or escalation

Ability to create, assign and manage your own internal callouts

Faster mobilisation through instant alerting and automated workflows

Management console

A centralised management dashboard for monitoring performance, compliance and service quality across your entire responder operation.

View and manage responder records, documents and availability

Track utilisation, adoption, callout volume and performance metrics

Review detailed callout histories, feedback and evidence

Access data insights to identify gaps, optimise deployment and improve SLAs

Bulk upload or export data for reporting, onboarding and compliance

Tools that support you

AURA gives responders everything they need to manage callouts efficiently and deliver reliable service. From in-app alerts to coordinated dispatching and phone-based backup, every tool is built to keep you connected and in control.

How it works

AURA makes it easy for responder organisations to get set up,
go live and start earning from high-quality, vetted callouts.

From activation to outcome

Join the network
01

Quick setup

A simple onboarding process helps your team register, upload documents and get configured quickly.

02

Get access

Once approved, get full access to the AURA platform and technology suite to start receiving callouts.

03

Start earning

Go live immediately, receive vetted callouts, improve utilisation and unlock new revenue opportunities.

What our responders say

I’ve worked with AURA for over three years and it has consistently exceeded expectations. The quality is outstanding, performance reliable, and user experience excellent. The technical and support teams ensure smooth operations. I highly recommend AURA.

Riley Falcon Security

Riley Falcon Security

AURA is a company that we, as responders, engage with on a daily basis. It not only helps us easily track patients using their devices, but also helps us get quick and reliable information on different emergencies as they emerge in our society.

Mission Care Nursing Home

Mission Care Nursing Home

AURA has been a fantastic partner. The platform is reliable, easy to use, and the continual growth of their network means our ability to respond and assist effectively keeps improving.

S.T.A.R.T Rescue

S.T.A.R.T Rescue

We’ve been working with AURA for some time, and the service has been outstanding. The app is easy to use and gives our responders a clear picture of the exact location and situation from the moment a callout comes through. It’s made our operations faster, smoother, and far more effective.

Mibern Medi-Call EMS

Mibern Medi-Call EMS

AURA has changed the way our Company dispatch reaction officers. It is much quicker and easier to dispatch. The app is user friendly and the reporting is very professional.

Big 5 Security

Big 5 Security

Image Secure Solutions is a partner with AURA and we have experienced excellent service and support. The platform is easy to use and helps us manage our response operations more efficiently.

Image Secure Solutions

Image Secure Solutions