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Smart home security

Turn smart alerts into rapid, verified response

Differentiate your platform with smart home security monitoring that goes beyond alerts. Embed AURA’s nationwide, on-demand, rapid security response network into your platform and transform smart alerts into verified on-site intervention.
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Without action, your smart alarm is just noise

Home security systems are no longer judged on detection alone. Customers expect real-world intervention, and alerts they can’t act on quickly lose value. Without a response layer, security products compete on price, margins tighten, and self-monitoring fatigue leads to churn. 

01
The response gap
Police attendance to unverified alarms is extremely limited. Without a private security alarm response layer, your product cannot deliver real-world protection.
02
Brand exposure
If a customer experiences loss despite having your system installed, customers question the value of the technology and your brand reputation can suffers.
02
Missed recurring revenue
The market is shifting from one-off hardware sales to Security-as-a-Service. Remaining a hardware-only provider restricts long-term growth.

The infrastructure behind embedded safety

By connecting your digital experience to South Africa’s largest network of private armed and medical responders, we help make your product more credible, practical, and valuable when it matters most.

Nationwide coverage at speed
Access a vetted national security network with a sub-15 minute response time.
Book a demo
Physical verification
Turn camera and alarm feeds into immediate action by dispatching AURA. Alarms and incidents are verified in real time through live intervention, ensuring priority response and fewer false alarms.
Intelligent dispatch
Tech-enabled dispatch connects the nearest available responder from the AURA network, reducing response times by up to 60%.
24/7 control room
We handle verification and end-to-end dispatch, so your operators can move on to the next alarm—saving time and increasing throughput.
Real-time data & reporting
Transparent reporting on incident activity and outcomes—giving customers clear visibility into impact, performance, and value.
Smart technology
Embed AURA’s infrastructure into your branded app, or use our easy-to-use dispatch portals that work alongside your tech stack.
Single system of record
Operational efficiency through a single partner for incident tracking, powered by a unified, auditable system of record.
From integration to additional revenue stream

As a tech-enabled response-as-a-service, AURA can serve as a scalable, differentiated revenue driver.

Monetise and grow

Turn your security offering into a commercial advantage—embed safety as a differentiator that wins deals, or offer tiered, value-added services to boost revenue.

Scheduled services

Scalable protection that enables scheduling of static guards or patrols for on-site presence, providing a reliable, compliant solution and an additional revenue stream.

How it works

From smart alert to physical response

Book a demo
01
Alert triggered
Sensors, cameras, or AI detection identify suspicious activity and immediately send an alert.
02
Request response
You receive a push notification and can request a security response instantly.
03
Responder dispatched
AURA identifies the closest available security responder and dispatches them to the site.
04
Site verified
The responder assesses the situation, documents the incident, and can escalate verified criminal activity to the police.

Scalable protection for every smart ecosystem

Verified response
When a threat is identified at a home, retail site, warehouse or construction project, users can request AURA for immediate dispatch  — turning detection into intervention while increasing subscription value.
Digital keylocks
Enable secure, encrypted one-time access credentials via API. Remove the need for physical key storage while maintaining controlled, auditable access.
Vacant property protection
Protect empty properties, development land and building sites with on-demand security alarm response. Deter theft, vandalism and trespass without the cost and inflexibility of static guarding.

"Our operators have found the dispatch portal to be a remarkable operational improvement for the sector. In our experience, AURA is undoubtedly the best guard response service available."

Rob Dovey
Managing Director

FAQs

Everything you need to know about on-demand security response.
How does AURA integrate with our hardware or app?
Do we need to change our hardware to work with AURA?
What happens when an emergency alert is raised?
Is the service suitable for both residential and commercial users?
How does AURA handle police escalation?
Can safety services be included within existing financial products?
Does AURA replace existing customer service operations?
How quickly can we launch?
More questions?
Book a demo and discuss options with our team.
Book a demo

Upcoming events

See all events
United States
•
1 - 4 June
ESX 2026
Join AURA at ESX 2026 to discover how our smart dispatch technology and nationwide security response network empowers dealers to offer faster response times without additional overhead.
United States
South Africa
•
2 - 4 June
Securex 2026
Meet AURA at Securex 2026 in Johannesburg. Experience real-time emergency response technology, book a demo, and connect with the future of security.
South Africa
United Kingdom
•
28 - 30 April
The Security Event 2026
The Security Event is the UK's largest commercial security exhibition at the NEC Birmingham; visit AURA at our stand to see how we are transforming nationwide security response.
United Kingdom

Ready to power up your protection?

Let’s explore how to embed response in your business.
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