Police attendance for alarms is no longer guaranteed. As verified response policies reshape the UK security landscape,
alarm receiving centres (ARCs) are under increasing pressure to ensure incidents don’t go unanswered.
In this playbook, we explore how ARCs are adapting to the new response reality. Featuring insights from Rob Dovey, Managing Director of leading UK ARC DSOC, it unpacks the operational challenges, strategic choices, and infrastructure models shaping the future of alarm response.
Watch the interview below.