One system of record for on-demand security

AURA combines smart safety technology with various API options and a nationwide response network to safeguard people and property.

Powered by smart technology

From customisable API integrations to white-label app solutions, your controllers or end users can dispatch guard response instantly.

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Nationwide response

Connect to a vetted and private network of security responders.

Security response

Avg. global statistics

8900

8900

Lives saved

10 min

10 min

Avg response time

+70k

+70k

Safe places created

+6k

+6k

Active response vehicles

Choose your security response type

Get immediate or scheduled access to security experts with real-time tracking and response times faster than the industry standard.

On-demand security response

Get immediate or scheduled access to security experts with real-time tracking and response times faster than the industry standard.

Explore security protection

Mobile patrols

Conduct regular internal or perimeter checks to deter risks, verify safety, and maintain compliance across all your locations.

Security guarding

Our dedicated officers provide an on-site presence to monitor activity and manage risks so your operations stay safe and uninterrupted.

Security escort

Trained escorts for staff, clients, or assets during transit to offer protection and reassurance every step of the way.

The infrastructure behind embedded safety

AURA connects your business to Kenya’s largest network of private responders—so you can deliver real protection, not just digital features.

Nationwide coverage at speed

Access a vetted nationwide security network with a sub-10-minute response time.

Smart technology

From custom API integrations to white-label app, enable instant SOS, tracking, and real-time response.

Family protection

Monitor your family, team, or community in real-time and create instant alerts to get help to them fast.

One-tap panic activation

In a stressful moment, users can trigger help instantly with a single tap—sending their location and incident details are communicated directly to the control room for fast reliable response.

24/7 control room

Human-in-the-loop verification helps eliminate false alarms and ensures incidents are managed calmly and effectively.

Intelligent dispatch

Tech-enabled emergency dispatch system connects the closest available responder from the network, reducing response times by up to 60%.

Real-time data & reporting

Transparent reporting on incident activity and outcomes—giving customers clear insight into impact, performance, and customer value.

Turn response into a competitive advantage

Move beyond monitoring and monetise your security offering. AURA transforms your existing service into a high-value, guaranteed response solution that differentiates your brand and drives recurring revenue.

Unlock new revenue tiers

Offer "Guaranteed Response" as a service to increase your recurring revenue and customer loyalty.

Meet and exceed SLAs

Back your service with measurable performance. Our data-driven dispatch ensures you hit strict arrival SLAs across your entire property portfolio.

Deliver consistent performance

Maintain high service standards and reliable arrival times regardless of location, managed through a single, centralised platform.

Provide a complete duty of care

Give your clients the professional on-site reassurance they expect from a modern security partner.

Response solutions built for your property portfolio

AURA partners with businesses across different industries to turn connected safety into a valuable customer benefit, employee safety layer, or revenue-generating service.

Monitoring centers

Close the "verified response gap" by embedding a plug-in guard network to action unverified alerts and maintain strict service standards.

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Property managers

Maintain total oversight of your sites with a reliable partner for keyholding, mobile patrols, and professional on-site inspections.

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Security companies

Extend response coverage across multiple customer verticals with rapid deployment of vetted responders to address site alerts, intrusions or disturbances in real time.

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Built environments & construction sites

Secure remote sites and protect critical assets with location-based response that reaches properties where police cannot.

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Throughout our engagement with AURA, we have found them to be professional, reliable, and responsive to our security requirements. Their personnel are well-trained, disciplined, and have consistently demonstrated a strong commitment to ensuring the safety and security of our premises and staff.

Blake Cross

Senior Manager of Security Operations at 
IHS Towers South Africa Proprietary Limited

Partnering with AURA has enhanced the safety and reliability of Paycorp ATMs nationwide. Their rapid dispatch capability allows us to protect our customers and assets more proactively, with improved intervention success across 1000+ covered sites.

Villa Vicencio

Safety and Security Manager

How it works

How AURA secures your property

1

Alarm triggered

An alarm or security incident is detected and sent directly to the AURA platform via API or your existing monitoring software.

2

Smart dispatch

AURA’s technology-led system uses location-based matching to identify and notify the closest available responder in seconds.

3

Responder engages

The nearest vetted responder accepts the callout and is instantly dispatched, with their journey tracked in real time.

4

Incident verified

The responder arrives on-site to verify the incident, secure the premises, and provide an audit-ready digital report with GPS timestamps.

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Recommended Resources

View all resources

What happens after dispatch? Why visibility matters in modern security alarm response

Most organisations measure security alarm response by whether a responder was dispatched — but dispatch is only the beginning. This blog explains why real-time visibility across the full incident journey is the defining difference between a reactive callout service and a modern, accountable response operation.

Traditional loyalty points vs. personal safety: which value-added services actually keep customers?

Safety-focused value added services are no longer a "nice-to-have" luxury; they are a measurable growth lever helping brands in South Africa drive revenue, improve customer retention, and stand out in crowded markets.

What makes an emergency response network trustworthy?

A trusted emergency response network depends on far more than response times alone - it requires vetted responders, consistent standards, real-time coordination, and ongoing accountability. This is how AURA approaches medical and security response across its network.

Frequently asked questions

Everything you need to know about the people protection.

Who are the responders in the network?

How is AURA different from a traditional guarding company?

How does this integrate with my existing ARC?

What happens once a responder arrives on-site?

Can I use AURA for properties without alarms?

What is the average response time?