Facility Management Operators

Your facilities deserve faster, smarter response

Managing a complex property portfolio is demanding enough. AURA connects your sites and staff to the nearest vetted armed security and medical responders — reducing delay, improving oversight, and protecting both assets and people.
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People
Property
Global SOS
Global customers we are already growing
A modern portfolio can’t run on an outdated dispatch model

You are responsible for protecting people, property, and reputation across multiple locations. Yet when an alarm triggers, response still depends on phone calls, fragmented local vendors, and inconsistent SLAs across sites. Minutes are lost, visibility is limited, and protection is uneven across your portfolio.

01
The cost of delay
Every minute an alarm remains unchecked increases exposure to theft, damage, and business interruption.
02
Duty of care exposure
If a contractor or staff member is injured and emergency response is delayed, the legal and reputational consequences can be significant.
03
Reputational exposure
One serious safety failure at a managed site can jeopardise long-standing client relationships.

Centralise response with one safety partner

AURA is a nationwide smart dispatch platform connecting property portfolios and mobile teams to one of South Africa’s largest vetted networks of armed security and medical responders.

Nationwide responder network
Access thousands of professional responders across all nine provinces.
Intelligent dispatch
Alerts are routed to the nearest available, vetted responder in real time.
24/7 SA control centre
A single, accountable communication hub managing incidents from activation to resolution.
Verified onsite outcomes
Digital proof of presence, time stamps, and structured incident reporting delivered immediately after resolution.
Portfolio-wide visibility
Monitor incidents, trends, and performance data for every site in your portfolio from a single, unified dashboard.
Property + People protect
One platform to secure your physical buildings and provide your mobile workforce with a panic device capability.
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How it works

From alarm to arrival — on demand emergency response for your sites

01
Alarm activated
Location and details are sent to AURA software.
02
Alert dispatched
Location-based responder matching in seconds.
03
Responder engages
The closest response partner is instantly dispatched.
04
Responder arrives
The responder arrives on scene and reports back.

Throughout our engagement with AURA, we have found them to be professional, reliable, and responsive to our security requirements. Their personnel are well-trained, disciplined, and have consistently demonstrated a strong commitment to ensuring the safety and security of our premises and staff.

Blake Cross
Senior Manager: Security Operations, IHS Towers South Africa Proprietary Limited

Frequently asked questions

Everything you need to know about the global emergency response.
How quickly can AURA respond to an incident?
Are AURA responders licensed and vetted?
Do you provide nationwide coverage?
How is AURA different from a traditional response company?
Can AURA integrate with our existing alarm or access control systems?
Do we get visibility across all our sites?
Do we get visibility across all our sites?
How does AURA reduce operational workload for facilities teams?
Is AURA suitable for multi-site and remote infrastructure portfolios?
Want to learn more?
Book a demo and discuss an obligation-free pilot for your region.
Book a demo